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Full Name & Contact Number *
Email
Invoice Number *

Invoice #xxxxxxxxxx
PRODUCT RETURN
Product Code/Name/Colour/Size/No. of qty *

(eg: SOI20111DRxxx, Little Black Dress, Black, Free size, 1)
Total price value *

Please include currency (eg.RM)
Reason for return *
Size doesn't fit properly Looks different to image on site Incorrect item received Poor quality/faulty Doesn't suit me well Please state other reason/s
PRODUCT EXCHANGE

Key in item of exchange
Replacement Product Code/Name/Colour/Size/No. of qty *

(eg: SOI20111DRxxx, Little Black Dress, Black, Free size, 1)
Total price value of exchange/replacement *

NOTE: If the replacement item is of lower store value than your previous purchase, the excess amount will be forfeited. If your replacement item is of higher store value than your previous purchase, customers will make up the difference. The difference will have to be paid upfront before we send the product back to you.
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